midiPilot® at Medtronic: Customer Experience

"For us, key factors were dosing accuracy, temperature control, vessel material, and ease of use and maintenance. We’re using the equipment to produce a sensor component in the diabetes industry.

We chose Buchi after a careful selection process with peers. Their reputation for high-quality reactors and reliable solutions played a big role in our decision.

What really stood out was the support from Buchi. They were extremely helpful throughout troubleshooting, setup, and training, always communicating clearly and offering expert guidance.

Overall, I’m very satisfied with Buchi — from selection to installation and programming, everything went smoothly, and the team was there every step of the way."

Bonita Ortega, Lab Technician, Medtronic