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Field Sales, Service & Project Engineer - North region

Field Sales, Service & Project Engineer - West region

Service Team Lead

Automation & Project Engineer

Accounting & Administration Manager

Field Sales, Service & Project Engineer - North region

Job Description: Field Sales, Service & Project Engineer - North region
Location: New Delhi / NCR
Company: Buchiglas India Pvt. Ltd.
Position Type: Full-Time

Position overview:
We are seeking a motivated and dynamic Field Sales & Project Engineer to join our team in the West region, with a primary focus on the states of Delhi & NCR, Haryana, Uttar Pradesh, Rajasthan, Punjab, Himachal Pradesh, Uttarakhand, J&K and Leh.

The ideal candidate will bring:
• A strong technical background to understand and address customer needs effectively
• Excellent communication and interpersonal skills to build long-term relationships with clients
• A passion for both sales and project execution, with a results-driven mindset

In this role, you will be responsible for:
• Building and maintaining customer relationships, ensuring high levels of satisfaction and engagement
• Driving sales growth by representing all our equipment brands in the field and identifying new opportunities
• Executing projects effectively, from initiation to completion, while ensuring alignment with customer expectations and company goals


Key responsibilities:

Sales development:
• Identify and actively pursue new sales opportunities and projects in the assigned region
• Represent the company at trade shows, seminars, and industry events to expand the network and generate leads
• Perform product demonstrations to educate customers and support sales efforts

Customer advisory and quoting:
• Advise customers on technical solutions tailored to their specific needs and requirements
• Prepare detailed and accurate quotations to support customer’s decision-making process

Project execution:
• Execute projects after receipt of order in close collaboration with suppliers to ensure timely and efficient delivery
• Maintain clear communication with all stakeholders throughout the project lifecycle

Customer relationship management:
• Establish and maintain strong relationships with existing and new customers to ensure high a level of satisfaction and loyalty

Technical support:
• Provide hands-on technical assistance to customers during whole lifecycle of the equipment

Market analysis:
• Conduct thorough market research to identify industry trends, evolving customer needs, and competitive landscape
• Report findings and actionable insights to the management team to inform for strategic decisions

Sales strategy:
• Collaborate with the sales team to develop and implement targeted strategies and tactics to achieve and exceed sales targets

Reporting:
• Prepare regular sales reports, forecasts, and performance analyses
• Identify areas for improvement and recommend actionable solutions to meet objectives

Marketing support:
• Support the marketing efforts by providing content ideas, feedback on campaigns, and evaluations of results

Training and development:
• Participate in domestic and international product training sessions to stay updated with the industry advancements and its trends to enhance customer interactions and supplier relations


Qualifications:
• Bachelor’s degree (or higher) in engineering, life sciences, chemistry, or a related field
• 2+ years of experience in technical sales or field sales engineering, preferably in laboratory equipment/ scientific products or process equipment
• Strong understanding of chemical/process environments and related regulations as well as product applications
• Strong technical understanding, fast learning skills, curious and open minded
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and manage time effectively
• Proficient in using CRM software and Microsoft Office suite
• Willingness to travel frequently within the region

Benefits:
• Competitive salary
• Health and wellness benefits
• Opportunities for professional development and career advancement, incl. trainings domestic and abroad
• A supportive and collaborative work environment

How to apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and relevant experience to buchi(at)buchiglas.in
**Buchiglas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Service Team Lead

Job Description: Service Team Lead
Location: Thane
Company: Buchiglas India Pvt. Ltd.
Position Type: Full-Time
 

Position overview:
We are seeking a motivated and dynamic Service Team Lead
The ideal candidate will bring:
•    Experience in managing a field service team in a similar organization
•    A strong technical background to understand and address customer needs effectively
•    Excellent communication and interpersonal skills to effectively lead, develop and grow the service team 
•    A passion for organizing people and resources, with a results-driven mindset

In this role, you will be responsible for:
•    Building, maintaining and managing an effective after-sales and service organization
•    Liaison between service team, sale team and equipment manufacturers (assuring flow of information)
•    Assuring that services calls and project installations are effectively executed, while ensuring alignment with customer expectations and company goals


Key responsibilities:
Growth of service and spare parts revenue:
•    Developing and executing a service strategy in close collaboration with management

Management of service team:
•    Management of pan-Indian service team on day-to-day as well as on a project basis in accordance with guidelines given by management
•    Planning and execution of AMCs with service team
•    Development of technical skills and know-how of service team 

Project execution (installation & commissioning):
•    Execute projects in lead position in close collaboration with sales and project team and suppliers to ensure timely and efficient installation and commissioning
•    Maintain clear communication with all stakeholders throughout the project lifecycle
•    Supervision and execution of qualification of installed equipment (IQ/OQ)

Customer relationship management:
•    Establish and maintain strong relationships with customers to ensure high a level of satisfaction and loyalty
Liaison with equipment manufacturers:
•    Establish close lines of communication with equipment manufacturers to ensure efficient flow of information

•    Organization of trainings for service team and management of know-how / technical skills level in the service team

Reporting:
•    Prepare regular reports, forecasts, and performance analyses
•    Identify areas for improvement and recommend actionable solutions to meet objectives
Training and development:
•    Participate in domestic and international product training sessions to stay updated with the industry advancements and its trends to enhance customer interactions and supplier relations

Qualifications:
- Bachelor’s degree (or higher) in engineering or similar
- 2+ years of experience in relevant position, preferably in laboratory equipment/ scientific products, process equipment or other industrial equipment
- Strong technical understanding, fast learning skills, curious and open minded
- Know-how of engineering standards, drawings & P&IDs
- Problem solving mentality and result orientation
- Excellent communication, negotiation, and interpersonal skills
- Ability to work independently and manage time effectively
- Proficient in using CRM software and Microsoft Office suite
- Willingness to travel all over India

Benefits:
- Competitive salary
- Health and wellness benefits
- Opportunities for professional development and career advancement, incl. trainings domestic and abroad
- A supportive and collaborative work environment

How to apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and relevant experience to buchi@buchiglas.in
**Buchiglas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
 

Automation & Project Engineer

Job Description: Automation & Project Engineer
Location: Thane
Company: Buchiglas India Pvt. Ltd.
Position Type: Full-Time

Position overview:
We are seeking a motivated and dynamic Automation & Project Engineer to join our team

The ideal candidate will bring:
• A strong technical background to understand and address customer needs effectively
• Excellent communication and interpersonal skills
• A passion for both automation and project execution, with a results-driven mindset
 

In this role, you will be responsible for:
• Execution of automation projects from concept and design to procurement and final installation
• Provide after-sales services to installed automation systems and equipment
• Support sales and project engineering team with pre-sales advisory, concepts and project execution
• Liaison between equipment manufacturers and local team with regards to all matters concerning automation
 

Key responsibilities:

Automation concept and design:
• Advise customers on technical solutions tailored to their specific needs and requirements
• Prepare detailed and accurate information to sales and project engineering team as well as provide advisory on case-by-case basis
• Communication with various suppliers and technology providers

Project execution:
• Execute projects after receipt of order in close collaboration with sales and project engineering team as well as suppliers to ensure timely and efficient delivery
• Maintain clear communication with all stakeholders throughout the project lifecycle

Technical support:
• Provide hands-on technical assistance to customers during whole lifecycle of the equipment
• Provide advisory to service team with regards to all issues concerning automation

Reporting:
• Prepare regular reports, forecasts, and performance analyses
• Identify areas for improvement and recommend actionable solutions to meet objectives

Training and development:
• Participate in domestic and international product training sessions to stay updated with the industry advancements and its trends to enhance customer interactions and supplier relations

Qualifications:
• Bachelor’s degree (or higher) in automation, instrumentation & control engineering, electrical engineering or similar
• 2+ years of experience in relevant engineering position, preferably in laboratory equipment/ scientific products, process equipment or system integration
• Strong understanding of automation concepts and control systems
• Strong technical understanding, fast learning skills, curious and open minded
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and manage time effectively
• Proficient in using CRM software and Microsoft Office suite
• Willingness to travel all over India
 

Benefits:
• Competitive salary
• Health and wellness benefits
• Opportunities for professional development and career advancement, incl. trainings domestic and abroad
• A supportive and collaborative work environment
 

How to apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and relevant experience to buchi(at)buchiglas.in
**Buchiglas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
 

Accounting & Administration Manager

Job Description: Accounting & Administration Manager
Location: Thane
Company: Buchiglas India Pvt. Ltd.
Position Type: Full-Time


Position overview:
We are seeking a motivated, dynamic and competent Accounting & Administration Manager to join our team.

The ideal candidate will bring:
•    A strong background in accounting, finance and administration
•    Excellent communication and interpersonal skills
•    A passion for optimizing internal processes and diligent work attitude, with a results-driven mindset
•    Highest level of trustworthiness and professionalism

In this role, you will be responsible for:
•    All accounting processes and procedures
•    HR procedures and payroll
•    Order processing in cooperation with sales and service team
•    Handling of import and export procedures and logistics in close cooperation with the team
•    Management of IT infrastructure (hard & software) in close cooperation with MD

Key responsibilities:
Accounting:
•    Execution of day-to-day accounting procedures
•    Preparation of bank payments
•    Invoicing and order documentation
•    Preparation of tax filings and payments
•    Preparation of annual financial reports in cooperation with external accounting firm

HR:
•    Preparation of salary payments and accounting (payroll management)
•    Management of expense reports and reimbursements 
•    Attendance and leave management of staff
•    Support of MD in recruitment procedures

IT:
•    Administration of devices 
•    Management of IT infrastructure (hard & software) according to internal guidelines and in close cooperation with MD
 

Qualifications:
- Bachelor’s degree (or higher) in accounting, finance, business administration or similar
- 2+ years of experience in relevant position
- Strong understanding of accounting, finance and tax
- High level of personal responsibility, reliability and a strong understanding of numbers
- Highest level of integrity, professional ethics and confidentiality
- Structured, precise and analytical way of working 
- Fast learning skills, curious and entrepreneurially minded
- Excellent communication and interpersonal skills 
- Ability to work independently, manage time effectively and solution oriented 
- Proficient in using Microsoft Office suite and accounting software(s)

Benefits:
- Competitive salary.
- Health and wellness benefits
- Opportunities for professional development and career advancement, incl. trainings domestic and abroad
- A supportive and collaborative work environment

How to apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and relevant experience to buchi@buchiglas.in
**Buchiglas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**