Aftersales services

Schedio’s commitment to its customers does not end when the project is delivered, but it is built into the ongoing support Schedio is able to offer in the supply of aftersales services.

Spare parts

Schedio offers short-term availability of spare parts, even for apparatus procured from a third party. The possibility of arranging a stock exists in case of an emergency where products have to be delivered at short notice. Schedio provides special solutions / designs and software assistance also from remote.

Technical assistance

With regard to on-demand assistance, unlimited remote assistance free of charge as well as prompt on-site assistance even through agents’ and distributors’ engineers is available.

Preventive Maintenance

In order to avoid any inconveniences and assure fast and smooth processes, programmed maintenance with scheduled annual check-up by specialized engineers and a final inspection report is offered by Schedio.

Training

Due to regular trainings, operators will learn, maintain and grow their skills on the best practices around safety, trouble shooting and processing. After the training is completed, the operators will receive a final certificate.

Optimization

By studying the optimal working parameters, Schedio provides a parameters set-up tailored to the products of your company. Additionally, a final report with different configurations and improvements is provided.

7-Year Warranty

All apparatus and related components manufactured by Schedio are backed by a 7-year warranty program. The longevity of the warranty helps our customers feel more secure during our collaboration, offering unlimited remote support and retrofitting.